We’ve been working day in and day out to supply the best possible customer service in Sebastian, Vero Beach, and the surrounding areas. That’s why we trust our clients to speak as our best references. Here are some of the things former and returning customers have had to say about working with us.
Great experience. Bought a family owned home that had not had any upgrades in a few decades, which included our water system. Warren was very helpful, and honest which is hard to come by these days. Water smelt like eggs, looked like green tea. We installed all new system with exclusion of pressure tank which was newer (was honest with us that it was not needed). I could not be happier with quality of service, which was super fast and seems very reliable. Water crystal clear, great pH balance and no smell now, even pressure improved. Explained we have future renovations upcoming and Warren was happy to point out what will be needed and when down the road. Even came back to bring me new line to run to my fridge and check on everything. Would recommend ten times over. Best money ive spent so far in our new home. Location is VLE.
July 6, 2021
Shawn was very professional and did a great job. Thank you.
June 14, 2021
You online payments are impossible!!! Have trouble logging in EVERY time and I refuse to change the password again. Will have to wait for a check....grrr!
June 9, 2021
Great customer service!! Warren and Shawn are awesome!!!
May 17, 2021
Honest, reliable, expert and reasonable service. Affordable Water in Sebastian is a company with values and customer service that is par none the best I have ever worked with. Warren, Matt and Frances are to be highly commended for their customer support, honest and fair pricing and flat-out the best technicians ever
April 21, 2021
Billy Weatherman Jr
Excellent customer service and easy to work with. Highly recommend
March 22, 2021
Professional, wonderful products and incredible service
March 16, 2021
Awesome customer service and work. Best part of my move to Vero Beach.
March 5, 2021
Service was great. Warren is efficient and knowledgeable. Product is working great after five days!
February 27, 2021
Joe and Warren came and did a spectacular job in putting in both the osmosis system and the NaturePure system. There were obviously a lot of parts to install and connect... and obvious that they knew exactly what to do. I am very, very grateful and would recommend Affordable to anyone!
February 11, 2021
Excellent customer service.
February 5, 2021
We've been with Affordable Water since we moved here, back in Sept of 2018. Frances, Hannah and the delivery team are wonderful. And should something ever break, Warren sure knows his stuff! 100% Highly recommended. (Hannah even calls me the day before salt delivery so I can make sure my gate is unlocked ~ thanks!) You guys rock.
December 14, 2020
Very happy with the service provided. They are like Johnny on the spot taking care of what emergency you may have. I recommended my neighbors, who had problems with rust and now they are very happy with the results.
August 17, 2020
Warren your tech was recently out and was professional, courteous and efficient! Way to go Warren!
June 11, 2020
Warren did a great job explaining the different treatment systems to us. No high pressure sales pitch, just facts based on his experience. He was prompt, courteous and cleaned up after the job was done.
April 18, 2020
Saved everything from heavy yellow scaling. Had a useless Kinetico system which never never work right, Affordable replaced the system and we couldn't be happier.
March 6, 2020
Tech Shawn was out today to update my system, he was excellent, no waiting on time and did a great job explaining how the system works and a lesson on setting my timer.He was fast and efficient, very professional looking forward to improved water.
September 3, 2019
I had trouble with iron in my water and Warren and Chris came out and helped us out. They were very professional and I would recommend Affordable Water to everyone. I have been a customer for about 5 years since I have moved to Florida
May 16, 2019
Great company, very dependable and always willing to schedule around your needs. I definitely recommend them for any of your water and water pump needs.
February 14, 2019
Warren came to our home. He explained about our system that we were unaware of. It has been 3 years since we cleaned it. Now we know when to adjust it, and filter it.
January 22, 2019
Affordable water did a great job on a Sunday morning - fixing our pump switch after the water line connector broke in 30 mins...much appreciated!
January 14, 2019
Frances and Vince quickly replied and got my water softener repaired and running quickly. They stayed in contact and replied quickly and did what they said! Hopefully the repairs will last a long time until we need a new machine. Thanks for taking care of us!
January 2, 2019
The technicians and staff at Affordable Water are super friendly, efficient and responsive. We've used their services for the past 4+ years and have been very pleased with their expertise. They don't nickel and dime you and are truly affordable. Today we had an urgent situation arise, and within the hour a friendly, knowledgeable person showed up and took care of it. Keep it up!
January 2, 2019
Once again, Affordable saved the day! Fast friendly service, even on a Sunday! Thank you Affordable Water!
November 1, 2018
Customer service at its best. I stop in weekly to get water and softener supplies and I am always greeted by Frances and Hannah with the upmost courtesy. Warren services our water treatment system and has always been courteous and knowledgeable and does not try to sell us something that we do not need. I highly recommend Affordable Water without any hesitation. I have tried the rest and have found the best.
March 1, 2018
Quick service. Gentleman was exceedingly polite and sturdiest. Completed the job quickly and with excellence. Thanks
February 27, 2018
I was very pleased at the excellent response time and customer service from Affordable Water. Warren installed a water softener system for us and did a wonderful job as well as checking all systems and making sure our pump was working properly. He is courteous, efficient, and a pleasure to work with.
February 16, 2018
Always great customer service!
January 23, 2018
Warren installed a carbon system and new water softener .He was very polite and professional it was a pleasure doing business with him and your company.
January 17, 2018
Great pricing & customer service.
November 30, 2017
This review is wayyyy overdue but after the drama of Hurricane Irma and being without power and water for 8 days, I got a bit overwhelmed. When the power finally came back on (on a Sunday no less) we discovered that the power surges had blown the water pump. I contacted Affordablebwater and in less than 45 minutes the one & only fantastic Warren was on the spot replacing the pump and ensuring we were back up and running within the hour!!!!! I am so grateful for his rapid response and his thoughtful considered responses to this extremely stressed and emotional disabled veteran. Thank you Affordable Water, Warren and Francis for all that you do (and have done for the past 11 years). Kudos to ALL!!!
November 30, 2017
Fast and Great service.Thank You
November 12, 2017
Affordable water was great as usual. WARREN was awesome! Thank you so much for all your help.
November 9, 2017
Affordable Water arrived when they said they would, They found and corrected our water problem and gave me complete explanation of the work that was done along with saving a sample of the water to show me the before and after of repair. We are very happy with the service provided at a fair price. I strongly recommend this company that has served us for 13 years.
November 3, 2017
Oh!! Just moving back in when my disasters began. Called A W and talked to a cutie pie Hanna. Was led in perfect direction right to Warren. I have never been so pleased with such service. If you need help, I suggest calling Hanna at A W to have Warren and his professional wisdom and personality fix your problems in such a manner . He gives GREAT thank you hugs as well!!!!
October 20, 2017
Amazing customer service. We have been customers since 2004 and wouldn't think about ever changing companies. They have always been excellent from the hurricanes in 2004 when our water pump was tossed to our recent escapade with our well failing. Warren and team were amazing. Thank you for always making us feel like we are a priority!
October 11, 2017
Pressure switch failed on my well pump, Affordable was there within a few hours after calling to replace within a few hours at a fair price .
October 7, 2017
Warren came right on out the day after hurricane Irma ... fantastic service. Today (a couple of weeks later) I couldn't figure how to add the chlorine tablets (I was turning off the pressure at the wrong spigot! argh) Warren came on out again and showed me how to do it right. EXCELLENT SERVICE. I highly recommend Affordable Water!! Thanks guys (and gals!) :-)
October 5, 2017
good and prompt customer service
September 29, 2017
Excellent customer service.
September 13, 2017
Called Monday days after Irma blew over my water conditioner and Tuesday Warren was out restoring my water. Excellent, prompt and friendly service! Thanks!
September 13, 2017
Excellent Service!!!! Came out on a Sunday & still was affordable, Warren was very professional & friendly. Highly Recommend!!!
September 7, 2017
I called affordable water in the morning (8:30am) because one of my pipes cracked by my water pump. They were here to fix it by 10am and done before 11am! WOW fast service and better prices then the local competitors! Thank you so much for everything. Warren was very professional and did a beautiful job !! We will definitely use affordable water from now on for all our water needs!!
August 29, 2017
Warren was very responsive, helpful, courteous and effective. Thanks for the great service.
August 24, 2017
Thank you for your quick and professional response when my water pump died on me. Your technicion was efficient and polite. Outstanding!!
August 16, 2017
thank you for your quick and professional response fast and professional cervice
August 16, 2017
Affordable Water was recommended by people in my community. They came out to my home within a few hours of my calling them and fixed the problem with my system quickly and it was affordable. Thank you Warren!
August 7, 2017
Woke up on a Sundy morning to no water. Matt came and replaced the pump and had us up and running within an hour! Great job from a great company who prides themselves with excellent customer service.
July 30, 2017
I had a wonderful experience when Affordable Water replaced the broken bladder and installed a filter on my pump!
July 26, 2017
Could not have had a better experience. Responded immediately, gave me options so it was affordable, Warren was trustworthy and professional. As well, their warehouse is shockingly spotless, which represents in my opinion their work ethic.
June 30, 2017
Fast and professional service.
June 26, 2017
Warren was here today to make some repairs on our system. He was very professional and took the time to teach me about the operation and maintenance of our system. Today was the second time he has been here since we bought the house in 2015. Affordable Water is our vendor of choice for our water system needs. Another job well done!!!!!
June 2, 2017
Excellent and professional service. Install was quick and painless. Warren does great work. I have used their services for the past 17yrs and always been happy.
May 25, 2017
Lynda & Charlie L.
Whenever we call with an issue we always get prompt courteous service. Office staff very friendly. Warren is a very nice and patient. Always gets the job done !
May 19, 2017
Fabulous service. Every time I've called someone has come out that day no having to wait. Always professional and courteous. Always get the job done and done right.
May 7, 2017
office staff is always extremely helpful. I have had Warren do a couple of different installs, he is always prompt, courteous and does an excellent job. nice to have a water company you can trust!
May 5, 2017
The team at Affordable are exceptional. Anytime that I call I am always treated with professionalism, courtesy and respect. The technicians know their stuff.. There is no one else I would call. NO ONE.
May 4, 2017
All-Right isn"t. Affordable is.
May 3, 2017
Anthony & Jane H.
No matter what service we've gotten from your company, it's always been friendly, exact and on the mark. In your office or your delivery service or repair. Good.
May 3, 2017
Affordable Water was so helpful in setting our house up for us and answering all our questions regarding well water. We have been very pleased with their company and are recommending them every chance we get!!!
May 2, 2017
Reliable and resourceful. We have been using Affordable Water for over five years. Happy to have found this company!
April 30, 2017
Always patient, prompt, reliable, and always resolves problem. Thank you.
April 28, 2017
Always there for whatever is needed! Great company
April 21, 2017
Warren was in and out in 15 minutes and fixed our problem without charging us an arm and a leg!! Would definately call them without hesitation!!
April 20, 2017
No water in house at 11 pm Easter night. I woke up and called at 8am, had water restored by 1030am! This company is the best! I have used them since 2010 and they have always highly efficient and courteous. All of the staff are amazing and incredibly easy to work with. I can not say enough about how thankful I am to have found an excellent and honest company. Thank you Affordable!
April 17, 2017
Been a customer for a long time,salt delivery,replaced my water pump very fast. no need to call anybody else for service. Thank you E
April 15, 2017
I can't thank and recommend affordable water enough, I contacted several companies and did a lot of research. The staff at this company wasn't pushy, they gave me information, great customer service and educated us about the system that came with our house and guided us to have amazing clean well water. I finally feel safe and at ease with the quality of our water. The price and quality their services and equipment are the best ever.
April 13, 2017
We have used affordable water at three different houses with several different services they provide. They are punctual, kind and know their stuff. Enjoy using them and referring them out whenever possible. Been a customer for a few years. Yep we are Happy Campers ;)
April 10, 2017
Service and employees have been excellent. Considerate, affordable and prompt. Would recommend to anyone.
April 9, 2017
Their service has been great and their willingness to work with you is what sold me over other competitors.
April 7, 2017
Always happy with every service they have provided.
April 6, 2017